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Table of Contents


Why is settlement amount negative for my 'Transfer In' Transactions?

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Datafeed from banks - 1 working day

List of financial institutions with successful instances of datafeed set up with Canopy: 

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Does Canopy capture brokerage/transaction fees?

In Canopy,
Trade Price = transaction valuation (without fees)
Settlement Amount = cost valuation (net of fees)
Average Cost = average transaction valuation (without fees)
In the event where Trade Price is not provided in the statement, Canopy uses Settlement Amount / Quantity to derive the Trade Price.

What are some known differences in reporting between Canopy and other banks?

HSBC - Performance Calculation

Performance reported on HSBC statement is based on assets only (excluding liabilities). Performance reported in Canopy is calculated based on net worth (including liabilities).