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Table of Contents

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Canopy is easily accessible from any web browser on desktop, laptop, tablet or smartphone. Be sure to Favorite Canopy in your Bookmarks Bar! 

Canopy portfolio visualizerVisualizer: https://secure.canopy.cloud/

Canopy Engine: https://engine.canopy.cloud/ 

Is 2FA available?

Yes, please contact us to enable 2FA on your account. 


Data 

What information is required for an initial upload? 

In order for Canopy to help you visualize the full picture, please provide us with the following bank statements:

  1. Portfolio/Investment Holdings Statement (or Summary of Assets, or Portfolio Report) 
  2. Cash Account Statements Transactions Report (or Statement of Current Account) 
  3. Transaction Advice Cash Activity

Ensure that the bank statements are in original electronic PDFs and not scanned paper copies. You may easily request your Banker to provide this on a recurring basis. 

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If you would like us to upload this information for you, please provide us with as much information as you can about the Cost Price, Price Date, Valuation (if available) etc. 

If you are uploading on your own in Engine, navigate to Securities > Manual Security Creation, click on Add Private Equity, select relevant Instrument Type and fill in holding details. Also refer to this article on Creating Private Securities. 

How do I search for my Ticker? 

Canopy offers a few options to help you easily find your ticker. Refer to this article: Finding and Creating Securities

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What is Canopy's price data source?

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Your data is updated whenever we get fresh information. If all we are getting from you is monthly statements, then your data is updated monthly. In case If your bank or broker provides daily data feed in any format – including Secure File Transfer Protocol (SFTP) or SWIFT or secure email – Canopy will be updated daily. You can always update any intra-months movements in Engine or ask our team for assistance

How do I anonymize my data before uploading it?

You can use Canopy’s inbuilt in-built custom PDF Anonymizer tool to remove Personally Identifiable Information (PII) before uploading your data into Canopy. More information on this topic is available here.

Is there an easy way to manually upload multiple transactions in Engine?

The simplest and quickest way to upload multiple transactions in Engine is by using the Canopy UL spreadsheet. More information on this topic is available here.

Where can I view transactions?

All transactions can be viewed under the transactions blotter. More information on this topic is available here.

Where can I view holdings?

All holdings can be viewed under User Accounts. More information on this topic is available here.

 

How is NAV calculated?

Detailed information on NAV/performance calculations can be found here.

How can I add

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new security

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In cases where new securities cannot be imported via Bloomberg, you can use the Manual Security Creation feature to set-up a private security. More information on this topic is available here.

How can I add new security prices?

The securities feature in Engine allows you to create/delete/add new prices. More information on this topic is available here. 

How can I upload my Real Estate Transactions?

Real Estate transactions can be booked like normal Purchase/Sale transactions with Quantity being 1 and price being the current value of the real estate. More information on how to upload transactions can be found here 


I have more questions!

We are here to help. Please contact us at connect@canopy.cloud

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