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'Transfer In' denotes the opening entry of a purchased position, hence the settlement amount is negative.

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Why is settlement amount missing for my transaction?

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When no price or quantity is reflected on the statement, settlement amount is 0.

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Why is the trade date in Canopy different from my statements?

For a new portfolio, the opening entry of trades is the last business day of the statement provided. All transactions within that month will be booked as of last business day.

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For an existing portfolio, if there are differing trade dates in position details and cash transaction details, cash transaction details take precedence.

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Yes. For all transactions, the default view is by trade date. However, settlement date can be selected with the column selector.

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Where can I look at the description of my transactions?

Description can be viewed under Narration using the column selector. All descriptions are recorded as per statement.

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How does Canopy classify assets?

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The default classifications can be changed on the Classifications Page (User icon → Classifications)

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Why are cash and deposit two separate asset classes?

Deposit refers to cash placed in a fixed deposit or foreign currency deposit. Therefore, cash and deposit refer to different items.

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What kind of details are available on Canopy for derivatives?

All details available on the statement will be reflected on Canopy. Prices are available up to 2 decimal places.

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Value of Structured Product is different from statement

If accrued interest and market value are shown as 2 different items on statement, Canopy's value is a summation of the two.

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Why is there no interest accrued for deposits and loans?

Canopy is designed to reflect only actual cash transactions hence interest will only be recorded when realized in the account.

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Why is there negative accrued interest for bond?

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This is to reflect the change in accrued interest for your bond holding during the selected period.

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