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'Transfer In' denotes the opening entry of a purchased position, hence the settlement amount is negative.
Why is settlement amount missing for my transaction?
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When no price or quantity is reflected on the statement, settlement amount is 0.
Why is the trade date in Canopy different from my statements?
For a new portfolio, the opening entry of trades is the last business day of the statement provided. All transactions within that month will be booked as of last business day.
For an existing portfolio, if there are differing trade dates in position details and cash transaction details, cash transaction details take precedence.
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Yes. For all transactions, the default view is by trade date. However, settlement date can be selected with the column selector.
Where can I look at the description of my transactions?
Description can be viewed under Narration using the column selector. All descriptions are recorded as per statement.
How does Canopy classify assets?
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The default classifications can be changed on the Classifications Page (User icon → Classifications)
Why are cash and deposit two separate asset classes?
Deposit refers to cash placed in a fixed deposit or foreign currency deposit. Therefore, cash and deposit refer to different items.
What kind of details are available on Canopy for derivatives?
All details available on the statement will be reflected on Canopy. Prices are available up to 2 decimal places.
Value of Structured Product is different from statement
If accrued interest and market value are shown as 2 different items on statement, Canopy's value is a summation of the two.
Why is there no interest accrued for deposits and loans?
Canopy is designed to reflect only actual cash transactions hence interest will only be recorded when realized in the account.
Why is there negative accrued interest for bond?
This is to reflect the change in accrued interest for your bond holding during the selected period.
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