Canopy is an anonymous platform and we strongly recommend to remove personal information from your bank statements even though Canopy does not store any personal data.
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In general, any personal information should be removed from your statement. We recommend to amend at least the following:
- Name, address and any other personal information. This information is typically normally on the first page of your statement.
- Payment beneficiary details found in your transactions. You may wish to omit the names/account number in these cases.
- Please do not remove the bank name and account number - we use this to track identify your account history. You may change the account number to a different value, but please ensure the replaced value is consistent every month. For example, 112345-1 is consistently replaced with abc345-1 every month.
How can I anonymize the information?
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We take our clients' privacy very seriously. All clients, especially individuals, are encouraged to communicate with us on anonymous email. We kindly ask you to create an anonymous email address (gmail or the like) with a username which does not personally identify you (e.g. does not include your personal name, company name). For eg. supermario888@gmail.com
Anonymous User Name
A Username (Account Code) should ideally contain alphanumeric characters with at least 6 characters.
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