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Table of Contents

If you're new to Canopy, it will be helpful to understand the account structures. 

Table of Contents

AccountsAccounts Information

Introduction to Accounts Video

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Overview of account structures (Parent Account, Child Account, Currency Account, and Partner Admin Account) 

Basic Account Structure

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Any individual account consists of 3 primary building blocks:

  1. Parent account
  2. Child account
  3. Currency account 

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Additional Access Accounts

Additional access for Parent accounts can be created:


1. Partner Accounts
2. Relationship Manager Accounts
3. Alias Accounts.

Partner Account

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Partner Accounts are set up for Financial Advisory firms.

Partner Admin accounts are set up for employees of the FA firm. A Partner Admin will have access to handle all data upload and maintenance of the accounts, or simply have access to view relevant clients' dashboards.

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Relationship Manager Account

Relationship Manager Accounts are set up for Financial Advisory Individuals that can be part of a Partners Financial Advisory firm.

These accounts are similar to a Partner Admin accounts. They allow the individual to upload documents and view a clients’ dashboard. The main differences between Partner admin Accounts and RM accounts is that PA accounts have access to all clients associated account where a RM account does not. Access will be granted to an account on a client request basis.

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Alias Accounts

An Alias account is essentially an extra login for a pre-existing Parent account. They share all the same access and permissions as the parent account user. Multiple Alias accounts can be setup to a Parent account.

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Introduction to Accounts (video) 

Overview of account structures (Parent Account, Child Account, Currency Account, and Partner Admin Account) 

Create User Account 

You are now ready to Create a New User Account