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Canopy is an anonymous platform and we strongly recommend to remove personally identifiable information from your bank statements even though Canopy does not read or store any personal data in its database. 

What information should be anonymized?

In general, any personal information should be removed from your statement. We recommend to amend the following: 

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• Please do not remove the bank name/branch and account number - we use this to identify your account. You may change the account number to a different value, but please ensure the replaced value is consistent every month. For example, 112345-1 is consistently replaced with abc345-1 every month. 

How can I anonymize the information?

You have three options for anonymization: 

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	PDFdu PDF Text Replace	PDF Eraser	A-PDF Text Replace	PDFdu Online	Infix PDF Editor	Acrobat Adobe DC
Supports Mac
Supports Windows
Stores replacement settings
Processes multiple replacements simultaneously
Offline tool available
Price	USD 7	USD 29.95	USD 35	Free	USD 99	SGD 20 / mth
Comments	Recommended for  text replacements  i.e. personal information.	Removes content only. Trial version leaves a watermark  at the top left of page.	Tends to struggle with complex replacements.	Security of data not  guaranteed due to third  party servers.	Only recommended if you  are unable to use Windows  tools and concerned about  the security of online tools.	Most comprehensive and allows redaction of information.
	Link	Link	Link	Link	Link	Link

InstructionsGuide

Please download the guide on how to use each of the tool here: 

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In the third option, customers can still upload original PDF statements as Canopy’s data extraction process makes best effort to not read nor store PII from the statements into its database. Canopy will receive the original PDF statements in a designated secure area outside of the database, and will discard them upon a short holding period after data extraction is complete.

Anonymous Email Address

We take our clients' privacy very seriously. All clients, especially individuals, are encouraged to communicate with us through an anonymous email. We kindly ask you to create an anonymous email address (gmail or the like) with a username which does not personally identify you (e.g. does not include your personal name or company name). For eg. apollo128@gmail.com  

Anonymous User Name 

A Username (Account Name) should ideally contain alphanumeric characters with minimum 6 characters. 

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Usernames containing the words Canopy, Demo, Test, Trial and Pilot cannot be claimed. Usernames cannot be changed once they are created.