General

How do I access Canopy? 

Canopy is easily accessible from any web browser on desktop, laptop, tablet or smartphone. Be sure to Favorite Canopy in your Bookmarks Bar! 

Canopy portfolio Visualizer: https://secure.canopy.cloud/

Canopy Engine: https://engine.canopy.cloud/ 

What information is required for an initial upload? 

In order to upload all your data to Canopy Visualizer and get the full picture, you will need the following bank statements, or equivalent:

1. Holdings Statement (or Summary of Assets, or Portfolio Report) 
2. Cash Account Statements (or Statement of Current Account) 
3. Transaction Advice 

How do I upload non-financial assets?

Non-financial assets include real estate, cars, wine, art collection etc. 

If you would like to upload this information, you will need as much information as you can about the Cost Price, Price Date, Valuation (if available) etc.  

To upload you non-financial asset you you are uploading on your own in Engine, navigate to Securities > Manual Security Creation, click on Add Private Equity, select relevant Instrument Type and fill in holding details. Also refer to this article on Creating Private Securities. 

How do I search for my Ticker? 

Canopy offers a few options to help you easily find your ticker. Refer to this article: Finding and Creating Securities

Data 

What is Canopy's price data source?

Our main pricing source is Bloomberg. Prices are updated with end-of-day prices for the previous day. For private instruments such as private funds or structured derivatives issued by your bank, public pricing data is often not available. In such cases, we take the latest price from statements provided by you. 

How often is the data updated?

Your data is updated whenever you add fresh information. You can add data as often as you like to keep you account up to date. 

Is there an easy way to manually upload multiple transactions in Engine?

The simplest and quickest way to upload multiple transactions in Engine is by using the Canopy UL spreadsheet. More information on this topic is available here.

Where can I view transactions?

All transactions can be viewed under the transactions blotter. More information on this topic is available here.

Where can I view holdings?

All holdings can be viewed under User Accounts. More information on this topic is available here.

How is NAV calculated?

Detailed information on NAV/performance calculations can be found here.

How can I add a new security which is not importable via Bloomberg? 

In cases where new securities cannot be imported via Bloomberg, you can use the Manual Security Creation feature to set-up a private security. More information on this topic is available here.

How can I add new security prices?

The securities feature in Engine allows you to create/delete/add new prices. More information on this topic is available here.

How can I upload my Real Estate Transactions?

Real Estate transactions can be booked like normal Purchase/Sale transactions with Quantity being 1 and price being the current value of the real estate. More information on how to upload transactions can be found here

I have more questions!

We are here to help. Please contact us at connect@canopy.cloud.