Plaid

Process for Setting up Plaid

Step

Process

Action Owner

Screenshot

Step

Process

Action Owner

Screenshot

  1.  

An existing Canopy user can log in using Canopy Credentials @ https://plaid.canopy.cloud/

Client

 

2.

Once logged in, user will be able to see the Dashboard.
The dashboard will indicate the accounts currently connected with Plaid and Canopy.

 

To add a new account, click on “Add new accounts through Plaid” to continue.

Client

 

3.

Users will need to click continue to agree to Plaid End User Privacy Policy to acknowledge the Plaid End User Privacy Policy.

Client

 

4.

Users will be redirected to a page to select their Bank.

  1. Please key in your credentials

  2. Once submitted, please click “Continue' to link your account to Canopy.

Client/Plaid/Bank

 

 

5.

Upon clicking on Continue, Users will be redirected back to the dashboard to see the list of accounts they have added.

To add more accounts, click on “Add new accounts through Plaid”

 

 

Customized settings for Financial Institution

To enable to smooth automated process, please follow the steps below if it is relevant to the financial institution selected.

Financial Institution

 

Financial Institution

 

E*trade

Some E*trade accounts require OTP for every login (and in Plaid's case, data refresh) by default.

User should turn off this setting in their E*trade account to enable a smooth automated process.